{"id":425,"date":"2026-10-30T00:18:03","date_gmt":"2026-10-29T23:18:03","guid":{"rendered":"https:\/\/www.bergamo-tecnologie.eu\/privacy-policy-2\/"},"modified":"2026-11-11T15:08:33","modified_gmt":"2026-11-11T14:08:33","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.bergamo-tecnologie.eu\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">This policy explains how Bergamo Tecnologie S.r.l. processes the personal data of people who visit the website, fill in the quote request form or contact us by email, phone or WhatsApp, in accordance with Regulation (EU) 2016\/679 (GDPR) and Italian Legislative Decree 196\/2003.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Data controller<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Bergamo Tecnologie S.r.l.<\/strong><br>Via Lungo Serio, 38 \u2013 24050 Grassobbio (BG), Italy<br>VAT no. 02460460161<br>Email: <a href=\"mailto:info@bergamo-tecnologie.eu\">info@bergamo-tecnologie.eu<\/a><br>PEC (certified email): <a href=\"mailto:bgtecnologie@registerpec.it\">bgtecnologie@registerpec.it<\/a><br>Phone: +39 035 335476<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What data we process<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Data sent with the quote request form<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">On the <a href=\"https:\/\/www.bergamo-tecnologie.eu\/en\/contact\/\">Contact and quotes<\/a> page you can send us a request. We collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>required data<\/strong>: first and last name, email address, project description;<\/li><li><strong>optional data<\/strong>: company or studio, phone number, profile (private client, company, design studio, contractor), municipality where the work will take place, solutions of interest, preferred way to be contacted.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The phone number is only required if you ask to be called back by phone or on WhatsApp. Please do not include in your message any data that is not needed for the request, in particular health data or other special categories of data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Requests reach us by email at info@bergamo-tecnologie.eu: the website does not store them in its own archive. To block automated submissions we use an anti-spam check built into the website, without external services.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Data you send us when contacting us directly<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you email us, call us or contact us on WhatsApp using the contact details on the website, we process the data you give us (for example name, phone number, email address and the content of your message) in order to reply to you.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Browsing data<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">As with any website, the server hosting the site automatically records some technical data about visits (for example IP address, date and time, page requested, browser type). This data is needed to run the website and protect it from misuse; we do not use it to identify visitors.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why we process data and on what legal basis<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Replying to your requests and preparing a quote<\/strong>: processing is necessary to act on your request prior to entering into a possible contract (Art. 6(1)(b) GDPR).<\/li><li><strong>Managing any contractual relationship<\/strong> and the related administrative, accounting and tax obligations: performance of the contract and legal obligations (Art. 6(1)(b) and (c) GDPR).<\/li><li><strong>Keeping the website secure and blocking spam<\/strong>: legitimate interest of the controller (Art. 6(1)(f) GDPR).<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We do not use your data to send you newsletters or promotional communications and we do not pass it on to third parties for marketing purposes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Providing your data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Providing your data is optional, but without the required form data we cannot receive your request or reply to you. Optional data helps us understand your project better and prepare a more accurate reply.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who may process the data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The data is processed by Bergamo Tecnologie staff authorised to handle requests. It may also be processed on our behalf, and only for the services they provide to us, by the following parties appointed as data processors:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Aruba S.p.A.<\/strong>, which hosts the website;<\/li><li><strong>Register S.p.A.<\/strong>, which manages the domain, email and the sending of form emails;<\/li><li>the professionals responsible for the technical maintenance of the website.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The data may also be disclosed to consultants and authorities where required by law. It is not made public.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Third-party services<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Google Maps<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">On the About us and Contact pages, the map of our office is not loaded automatically: it only appears if you click the button to show it. From that moment Google Ireland Limited receives some of your browsing data (such as your IP address) and may set its own cookies, in accordance with its <a href=\"https:\/\/policies.google.com\/privacy?hl=en\" target=\"_blank\" rel=\"noopener\">privacy policy<\/a>. The same applies if you open our address in Google Maps using the link provided.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">WhatsApp<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The \u201cMessage us on WhatsApp\u201d link opens a chat with our number in the WhatsApp app or website. The conversation takes place on WhatsApp, a service of WhatsApp Ireland Limited, which processes data in accordance with its own <a href=\"https:\/\/www.whatsapp.com\/legal\/privacy-policy-eea?lang=en\" target=\"_blank\" rel=\"noopener\">privacy policy<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Google and WhatsApp may transfer data to the United States. Both companies participate in the EU-U.S. Data Privacy Framework, recognised by the European Commission as an adequate safeguard.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cookies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The website does not use profiling cookies or analytics tools. It only uses technical cookies: those that remember the choices made in the cookie banner and the WordPress cookies administrators need to access the restricted area. The Google cookies described above are only set if you choose to load the map. The full list and the preference settings are in the <a href=\"https:\/\/www.bergamo-tecnologie.eu\/en\/cookie-policy-eu\/\">Cookie Policy<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How long we keep the data<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Requests and contacts<\/strong> that do not lead to a working relationship: for the time needed to handle the request and in any case no longer than 24 months from the last contact.<\/li><li><strong>Data related to a contract<\/strong>: for the entire duration of the relationship and, after it ends, for 10 years, as required by Italian civil and tax law.<\/li><li><strong>Browsing data<\/strong>: for the period set by the hosting provider for the security of the service.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Your rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">At any time you can ask us to access your data, correct or update it, erase it, restrict its processing or receive it in a commonly used format (Articles 15-20 GDPR). You can also object to processing based on legitimate interest (Article 21 GDPR).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise your rights, write to <a href=\"mailto:info@bergamo-tecnologie.eu\">info@bergamo-tecnologie.eu<\/a> or to the PEC address <a href=\"mailto:bgtecnologie@registerpec.it\">bgtecnologie@registerpec.it<\/a>. If you believe that the processing breaches data protection law, you can lodge a complaint with the Italian Data Protection Authority, the <a href=\"https:\/\/www.garanteprivacy.it\/\" target=\"_blank\" rel=\"noopener\">Garante per la protezione dei dati personali<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Changes to this policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this policy, for example if the services used by the website change. The version in force is always the one published on this page.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Last updated: 10 November 2026.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This policy explains how Bergamo Tecnologie S.r.l. processes the personal data of people who visit the website, fill in the quote request form or contact us by email, phone or WhatsApp, in accordance with Regulation (EU) 2016\/679 (GDPR) and Italian Legislative Decree 196\/2003. Data controller Bergamo Tecnologie S.r.l.Via Lungo Serio, 38 \u2013 24050 Grassobbio (BG), [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"_yoast_wpseo_title":"Privacy policy | Bergamo Tecnologie","_yoast_wpseo_metadesc":"How Bergamo Tecnologie processes the data of people who visit the website, send a quote request or contact us by email, phone or WhatsApp.","footnotes":""},"class_list":["post-425","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy policy | Bergamo Tecnologie<\/title>\n<meta name=\"description\" content=\"How Bergamo Tecnologie processes the data of people who visit the website, send a quote request or contact us by email, phone or WhatsApp.\" \/>\n<meta name=\"robots\" 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